Amrit Palace Buffet (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our restaurant, use our website https://amritpalace.com, or purchase our products and services.
01.
Information we collect
We may collect the following categories of information:
Personal information
Name, email address, and phone number.
Billing and shipping address.
Payment information (processed securely by third-party providers, we do not store full payment details).
Information provided during reservations, catering orders, or event bookings.
Order and transaction data
Items purchased (food, beverages, products).
Delivery preferences.
Order history.
Technical and usage data
IP address, browser type, operating system, and device information.
How you interact with our website (pages visited, clicks, time spent).
Cookies and similar tracking technologies.
Marketing and communication data
Your preferences for receiving promotional emails, SMS, or newsletters.
Responses to surveys, feedback, or reviews.
02.
How we use your information
We use your information to:
Process, confirm, and deliver your food orders or online purchases.
Manage table reservations, catering requests, and event bookings.
Handle payments and issue invoices.
Communicate with you about orders, deliveries, or support requests.
Provide loyalty programs, gift cards, and promotional offers (with your consent).
Improve website functionality, user experience, and customer service.
Comply with applicable legal, tax, and regulatory requirements.
03.
Sharing of information
We may share your data with trusted third parties, including:
Delivery and logistics providers for food or product shipping.
IT and hosting providers to operate our website and services.
Marketing platforms (if you have subscribed to our communications).
Legal or regulatory authorities when required by law.
We do not sell or rent your personal data to third parties.
04.
Data retention
We keep your personal data only as long as necessary to:
Fulfill your orders and provide services.
Meet accounting, tax, or legal obligations.
Resolve disputes and enforce agreements.
After this period, your data will be securely deleted or anonymized.
05.
Your privacy rights
Depending on your location, you may have the following rights:
Access: request a copy of the data we hold about you.
Correction: update or correct inaccurate personal data.
Deletion: request that we delete your data when no longer needed.
Restriction: limit how we process your information.
Portability: receive your data in a structured, machine-readable format.
Opt-Out: unsubscribe from marketing emails or SMS at any time.
To exercise your rights, contact us at info@amritpalace.com
06.
Cookies and tracking
Our website uses cookies and similar technologies to:
Enable core site functionality (shopping cart, reservations).
Analyze website usage and improve performance.
Provide personalized recommendations and offers.
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
07.
Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.
08.
Children’s privacy
Our services are not directed to children under 13 (or the age of majority in your country). We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us and we will delete it.
09.
Third-party links
Our website may include links to third-party websites (e.g., delivery partners, payment providers). We are not responsible for their privacy practices. Please review their policies before sharing personal information.
10.
International data transfers
If you are accessing our website from outside US, your information may be transferred and processed in countries where data protection laws may differ. We ensure adequate safeguards are in place for such transfers.
11.
Updates to this policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the latest version. Changes will take effect once posted on our website.
12.
Contact us
If you have questions or concerns about this Privacy Policy, please contact us:
